Hostel holds on to ‘best in the world’ title

For the second year in a row Islesburgh House Hostel has walked away with the highly coveted title “Best Hostel in the World” at the Hostelling International Hostel Awards.

This comes right on the back of the hostel comfortably holding on to its VisitScotland five-star status.

The announcement was made yesterday afternoon at a ceremony in Cologne, Germany and the news quickly filtered through to Shetland.

The world title is reserved for the establishment with the highest overall customer satisfaction rating on the Hostelling International website, www.hihostels.com. The site has over 4,000 hostels affiliated to it from countries right across the globe.

The winning score achieved by Islesburgh House Hostel was an overall customer satisfaction rating of 97 per cent for 2012.

Team leader Dale Smith said: “I’m absolutely delighted that we have won this award again and I emphasise the word ‘we’ as it wouldn’t have happened without the support of the great team of people who work with me and consistently deliver the highest standards of service.

“This is a great Christmas present for all of us and sets us up to start the New Year on a high.”