A windfarm, a battle of the airlines and a penchant for pennants
• Plans for a windfarm in Yell have shifted up a gear – but campaigners warn a ‘Pandora’s box’ has been opened
• Airline bosses are hoping NHS Shetland will take up a deal enabling them to provide flights for hospital appointments
• A health and safety watchdog is making enquires after a man fell from a cherry picker in Lerwick
• Bairns from Bell’s Brae Primary School entered a competition to design a new RNLI pennant
• An intrepid isles swimmer has spoken about the moment he came face to face with an orca in a Norwegian fjord
• Cause for celebration as Shetland Life triumphs at magazine awards
• Town residents welcome draft plans for 300 Staney Hill homes
• Cecil Eunson made new chairman of local NFU branch.
• Catch all the latest in agriculture in our December Landwise
• SIBC marks 30 years in the business
Scott Masson
How can FLybe guarantee hospital appointment flights
when they cannot guarantee their own flight schedule? Last Thursday every flight was around 2 hours late. This was known as early as the first flight in the morning but no effort was made to contact passengers so that they could arrange alternatives for ongoing transport or appointments. This had to be done from the airport lounge and in some cases it involved multiple delays to the same flight. Okay they did give food and drink vouchers to be used on the flight. It might have been better if these had been made available to take the sting out of the long wait. I’m afraid it does not inspire confidence.
David Spence
In the business world, how often do we hear ‘ We are improving services. ‘ ‘ We have had very little complaints from customers. ‘ ‘ Our customers regard us as a 1st class service. ‘ ‘ We endeavour to improve our customer service. ‘………………..and all the other ‘ fabricated information ‘ they like to spew out to promote themselves, when in reality they want to profit with the least amount of effort, money and service. Afterall, providing an adequate service would eat into profits………and we can’t have that, can we?
I predict the services Shetland will get from airline companies and boat companies will get considerably worse and definitely more expensive under Brexit and this Tory Government, where ‘ free markets ‘ will blackmail and monopolise by providing a second rate service we will get in the future.