Power surge hits business and destroys computer system

A power surge has destroyed a service station’s computer system leaving it unable to dispense fuel, take card payments or charge customer accounts.

Sound Service Station posted a message to its customers this afternoon (Sunday) to say it would be Wednesday or Thursday before normal operations resume.

“We have tried every avenue to resolve this today but it had not been possible,” it said.

“This means that we need to wait for new parts to be sent and installed which will take a few days.

“Until the parts are replaced we won’t be able to dispense fuel, take card payments or charge to customer accounts.

“So this means we can take cash sales only until the situation is resolved.”

The paypoint, lottery and district heating machines are still working.

Have you been affected by the power surge? Email [email protected] to let us know.

NO COMMENTS

Add Your Comment

Add Your Comment

Please note, it is the policy of The Shetland Times to publish comments and letters from named individuals only. Both forename and surname are required.

Comments are moderated. Contributors must observe normal standards of decency and tolerance for the opinions of others.

The views expressed are those of contributors and not of The Shetland Times.

The Shetland Times reserves the right to decline or remove any contribution without notice or stating reason.

Comments are limited to 200 words but please email longer articles or letters to [email protected] for consideration and include a daytime telephone number and your address. If emailing information in confidence please put "Not for publication" in both the subject line and at the top of the main message.

200 words left

logo

Get Latest News in Your Inbox

Join the The Shetland Times mailing list to get one daily email update at midday on what's happening in Shetland.