POLL: Should those who don’t cancel unused ferry bookings be charged? 

Calls have been made this week to penalise people who fail to cancel inter-island ferry sailings they have not turned up for.

An Unst resident told The Shetland Times she intends to move out of the island due to ongoing issues with the ferry service.

Among the problems she faced this week was being able to secure a booking back into Unst after travelling to Lerwick.

While she could get into town without difficulty on Tuesday morning, when she tried to book her return journey she was told all ferries to Unst were booked up until 4pm. 

However, after arriving in Gutcher for an earlier ferry, she found there was only one car in the booked lane – and only three more joined it.

She believed this was due to people block-booking sailings and failing to cancel them when they were no longer needed – calling on those who fail to cancel their sailings to be penalised.

Poll Maker

ONE COMMENT

Add Your Comment
  • Robert Jones

    • April 18th, 2025 18:35

    I’d suggest retiming ferries to allow 45 minutes to cross Yell. The current timings are tight, and if you come off one ferry behind a slow lorry or a tractor it’s a lottery as to whether you’ll make your connection, so a lot of people will book the next one and not use it.

    REPLY

Add Your Comment

Please note, it is the policy of The Shetland Times to publish comments and letters from named individuals only. Both forename and surname are required.

Comments are moderated. Contributors must observe normal standards of decency and tolerance for the opinions of others.

The views expressed are those of contributors and not of The Shetland Times.

The Shetland Times reserves the right to decline or remove any contribution without notice or stating reason.

Comments are limited to 200 words but please email longer articles or letters to editorial@shetlandtimes.co.uk for consideration and include a daytime telephone number and your address. If emailing information in confidence please put "Not for publication" in both the subject line and at the top of the main message.

200 words left

logo

Get Latest News in Your Inbox

Join the The Shetland Times mailing list to get one daily email update at midday on what's happening in Shetland.